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Help desk 24/7

All TrustCloud solutions are supported by a 24/7 support team that resolves users’ queries through a permanent remote help desk. We also have a support team that guarantees the highest levels of compliance in terms of performance and RTO.

You will be able to give your users a constant support when using, consulting or interacting with any TrustCloud solution, so that they feel totally safe with the incorporation of our services.

US: 7:00 to 15:00 CT.

Constant Vigilance

TrustCloud offers to all its customers a support and advice expert service. We are at your complete disposal from Monday to Friday from:

Our support technicians will answer any questions you may have about the functionality of TrustCloud solutions. You will also have an additional support service on levels 2 and 3 of support when needed, providing advanced information (level 2) or repairing errors, and responding to other subscription services and platform errors if necessary (level 3).
US: +1 312 248 7781
contact@trustcloud.tech

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Shielded Framework Certifications

  • ISO 27001

  • ISO 17068

  • ISO 22301

  • ISO 27018

  • ISO 27017

  • ISO 27701

  • ISO 30107

  • ISO 22316

  • CFR21

  • PSC-2019/0001
    Compliance

  • ETSI-PSC-2023/0001
    Compliance

  • ENS-2023/0005
    Compliance

  • SOC 2

  • eIDAS Compliant
    Trust Services

  • CSA
    Cloud Security Alliance

  • FedRAMP

  • HIPAA

  • NIST 800-63

  • NIST 800-171

  • Nuremberg Code Compliant