TrustCloud Autoident

Agile and tailored video identification for users and businesses

Part of the TrustCloud platform. Pilot, our Decision AI, runs the verification end to end, with no agent needed, per transaction.

Total Control

TrustCloud AutoIdent’s unassisted video identification, without agent intervention.

Offers maximum autonomy to highly digitalised users, allowing them to complete identity verification at any time, from any location, and with full control.

Flexible

It empowers the client with the decision-making authority on how to configure the various steps or stages of the video identification process, providing a customised solution tailored to their unique needs while always maintaining the highest standards of rigour and technical security.

TrustCloud AutoIdent is a solution that precisely adapts to the requirements of authentication processes or account access. Without compromising the integrity and robustness of the verification, it ensures that the procedure remains compliant with regulations requiring selfie recording and document capture.
Its efficient and practical approach, based on a highly visual step-by-step guide, allows users to complete the video identification in an estimated time of 2 minutes, from the comfort of their own mobile phone or computer, with the service available around the clock.

Step by step process

The client begins the video identification through a private link or during a digital transaction.

The system activates all processes, including audiovisual recording tailored to the specific needs or use cases, initiating the video call.

The system prompts the user to take photos of the front and back of their identity document, a selfie, and a liveness check.

The document is analysed, and facial comparison is conducted between the selfie and the document photo using TrustCloud AutoIdent's Face match technology.

The client is notified of the outcome of their process: either positive or negative.

The evidence is securely stored in the TrustCloud Vault module using physical and cryptographic measures, and updated notifications are sent to the client.

As a Qualified Trust Service Provider (QTSP), TrustCloud records and safeguards all digital assets generated during the video identification process, applying a timestamp to each step, including any changes, and with the capability to shift the burden of proof in the event of a dispute.

Advantages of TrustCloud Autoident

TrustCloud AutoIdent offers the highest level of global regulatory compliance
, including frameworks such as AML, KYC and SEPBLAC requirements, ensuring security and legality in identification processes.

The platform integrates various configurable layers of security, such as liveness checks, OTP, facial capture, and analysis of official documents. Additionally, it features advanced deepfake detection technology
that operates in the background to minimise the risk of fraud and identity impersonation.

The process is fully digital and supported by robust technology that prevents interruptions and technical errors. It also allows for instant switching between unassisted and assisted video identification modes. In the assisted mode, an expert in identity and fraud guides the user in real-time until the identification is complete.

Encrypted environment

Protects sensitive user information.

No downloads required

No need to download any app, digital certificate, plugin, or software; can be conducted on any device with a camera.

Full availability

24/7, every day of the week.

Autonomous process

Requires no human intervention.

Positive experience

Facilitates a user-friendly onboarding experience that helps build a long-term relationship between the user and the company.

Cost savings

Automation leads to significant savings in time and resources.

No appointment needed

No need to schedule an appointment or complete prior registration.

Cost Efficiency

Increases conversion rates and reduces user abandonment.

Step by step process

Provides the simplest user experience.

Integration

Fully integrates with the company’s other tools and complex transactional processes.

Selective recording

The client decides which parts to record and which to omit, allowing customisation of the video identification to each use case and budget adjustments in situations where recording is not mandatory.